SE Grocers is Southeastern Grocers

Southeastern Grocers (“SEG”) is committed to protecting your privacy. By viewing this website (, SEG’s mobile application, or SEG’s social media (collectively, the “Website”), you acknowledge our information collection, use, storage and disclosure practices (collectively, “Privacy Practices”) and consent to the terms of this Privacy Policy. For the purpose of this Privacy Policy, “Southeastern Grocers”, “SEG”, “we”, “our”, or “us” refers to Southeastern Grocers, LLC, a Delaware limited liability company, and includes all of our Affiliates (as defined below). SEG and its Affiliates own and operate the grocery banners Harveys, and Winn-Dixie (each a “Store” and collectively, our “Stores”). This Privacy Policy must be read in conjunction with SEG’s Terms of Use.

Types of Information

You have no obligation to provide personal information to SEG. Use of the Website, shopping at our Stores, applying for employment or becoming employed by SEG, and participation in various SEG and Store initiatives (including, without limitation, Store reward programs, promotions, surveys, polls, and sweepstakes), however, may require disclosure of personal information. The types of information you may provide to SEG include: (i) personally identifiable information (“PII”) and (ii) other nonidentifiable information (“Non-PII” and together with “PII”, “Customer Information”). PII is information that could reasonably be used to identify you, including, without limitation, your name, address, e-mail address(es), telephone number(s), birth date, financial information (including credit and debit card information), household information, demographic information, and photograph. Non-PII is information that does not identify you and may include statistical information concerning use of the Website.

Use of Information

SEG and our Stores may use Customer Information, or any part thereof, to: (i) complete and manage purchases, orders, returns, and exchanges; (ii) send promotional and marketing communications to you regarding SEG, our Stores, and their respective products and services; (iii) data share with our Affiliates and business partners; (iv) send coupons, mobile coupons, newsletters, e-mails, and mobile messages; (v) conduct research and analysis; (vi) administer contests and sweepstakes; (vii) create personalized content, offers, services, and advertising; (viii) prevent fraudulent transactions and theft; (ix) process applications and evaluate candidates for employment; and (x) comply with applicable law, governmental request, court order, or otherwise protect the rights, property, or safety of SEG or others. SEG may use Non-PII to analyze trends and track Website navigation. If you would like to opt out of sharing data to 3rd parties, please contact customer service at (844) 745-0463.


We may use cookies (a small, unique identifier text file), web beacons (a small graphic), and other technologies to receive and store certain types of information whenever you interact with the Website through your computer or your internet-enabled device. The purpose of this technology is to identity you when you visit the Website so that we can enhance and customize your online experience. You may set your browser so that it does not accept cookies. You may also manually delete cookies from your computer. For more information on how to disable cookies, you should consult with the provider of your browser services. If you disable cookies, however, the Website may not function properly.

We may collect certain technical information from your computer or internet-enabled device when you visit the Website, including, without limitation, your Internet Protocol (IP) address, your computer’s operating system, browser type, and any referring website address. We use this information to enhance your experience during your visit to the Website and for system administration, security, and troubleshooting purposes.

We may use third-party software to provide advertisements on the Website, implement e-mail marketing campaigns, and manage other interactive marketing initiatives.

Social Media

The Website may include social media features and widgets, including Facebook, Pinterest, and Twitter. Social media features and widgets are subject to their own privacy policies. We encourage you to read each social media company’s privacy policy before using the features or widgets.

Mobile Applications

Our mobile application may collect certain information from you automatically, including, without limitation, the type of mobile device, the Internet Protocol (IP) address of your mobile device, your mobile operating system, and the location of your mobile device (provided that you give permission for the application of location services). You can stop the collection of information via your mobile device by uninstalling the mobile application (or, to discontinue the location information only, you can adjust your permission settings in your mobile device.)

Pharmacy Records

We take special precautions with your pharmacy records. See our Pharmacy Notice of Privacy Practices available on our Store websites.

Privacy of Children

In an effort to comply with the Children’s Online Privacy Protection Act, we ask that children under the age of sixteen (16) not provide any PII on the Website. If you are a parent or guardian of a child under the age of sixteen (16) and you believe that your child has provided PII to SEG, please Contact Us [insert link].

In-Store Cameras

Our Stores use in-store cameras for security and operational purposes, such as tracking stock levels and measuring traffic patterns.


The Website may contain links to other websites that we do not control. We are not responsible for the privacy practices of any linked website. Any Customer Information you provide when accessing a third-party website is subject to that third-party’s privacy policy. We do not control the use of Customer Information that you provide to third-parties, and we assume no responsibility for your sharing information with them.

Data Security

We maintain strict security protocols, including physical, electronic and procedural safeguards, to protect Customer Information. These protocols include compliance with federal law and regulations and the use of Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, or disclosure of your personal information. Although we strive to maintain data security, we do not guarantee or warrant its security.

Updates to Privacy Policy

From time to time, we may modify this Privacy Policy to reflect industry initiatives or changes in the law, technology, SEG’s Privacy Practices, or the features of the Website. All modifications and updates shall be effective upon posting on the Website. Your continued use of the Website after we post an updated Privacy Policy signifies your acceptance of the new Privacy Policy. You should review this Privacy Policy regularly to ensure that you aware of any changes.

SEG Affiliates

The term “Affiliates” shall mean all current or future companies or entities that now or that are in the future: (a) controlled by; (b) under common control with; or (c) controlling SEG, wherein “control” means possession directly or indirectly of the power to direct or cause the direction of management or policies of an entity through the ownership of at least fifty percent (50%) of the voting securities, by contract, or otherwise.

Contact Us

If you would like to communicate with SEG about this Privacy Policy, please feel free to Contact Us .

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