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Sr Manager, Product, Web & Mobile

Job: #2019-53416
Store Number: 8311
Store: Southeastern Grocers
Category: Store Support / Corporate
Position Type: Marketing / Advertising
Full-Time/Part-Time: Full-Time
Address: 8928 PROMINENCE PARKWAY BUILDING 200Jacksonville, FL, 32256

Job Title:

Sr Mgr, Product, Web & Mobile


Job Purpose

Responsible for the feature definition, evolution, quality, and business delivery for SEG consumer-facing digital products (websites and mobile applications) with a primary focus on eCommerce and Loyalty. This role will collaborate with the product team, digital leadership, and key business stakeholders to set product strategy, prioritize features, build consensus, and coordinate product schedules. This position will guide the product team that is charged with a product’s contribution to our business, building new products and increasing the profitability of existing products. In addition, this role will work with Brand Marketing, I.T., and store communications to help define the go-to-market strategy for each feature release by providing key product and market insights. 


Essential Responsibilities


% Of Time

Set out the sprint cycle and lead the sprint planning, including the creation of user stories for current and future products. Summarize and present back all findings of each sprint cycle to the relevant senior stakeholders in a show and tell set up.


Ensure proactive resourcing of appropriate team members based on scope of requests, develop schedules for timely completion, and assign work.


Work with the digital leadership to develop a roadmap for the web and mobile products to illustrate our vision and plan into the future.


Work with the customer’s insights and finance teams to define metrics for the eCommerce and Loyalty features and functionality to drive priorities and recap the performance against initial sprint expectations.


Work with the marketing teams on developing product positioning and go to market strategy.


Performs other job-related duties as assigned.



Required Education

Course of Study

Bachelor's Degree

Marketing, Business, Computer Science, or Engineering

Preferred Education

Course of Study

Master's Degree

MBA or equivalent work experience

Relevant Experience

Supervisory Experience

8+ yrs minimum

3 - 7 yrs minimum

Language(s) Required

Language(s) Preferred



Knowledge, Skills & Abilities Required

• Ability to successfully lead across organizational boundaries, including strong relationship management skills. Demonstrated success managing web and mobile projects that require in-depth partnership with IT/technical counterparts and integration with back-end systems/data, along with demonstrated leadership qualities and ability to lead diverse and cross functional groups, including outside vendors.

• Strong team orientation, both internal and external, with the ability to coach and mentor regardless of reporting relationships and must have experience in product management in retail, eCommerce and/or Information Technology

• Proven project management and analytical skills. Ability to present to executive level leadership – must be able to flex presentation content and approach based on audience type

• Financial analysis, financial root cause investigation and development of solutions/action plans to minimize risks and take advantage of opportunities

• Excellent interpersonal and negotiation skills. Ability to analyze issues, develop and deploy solutions within a dynamic environment and prioritize and manage multiple assignments simultaneously

• Excellent written and oral communication skills, including speaking in front of small and large groups. Strong time and project schedule management skills required to consistently meet deadlines and ensure preparedness for launch or implementation of products, services, or initiatives.

Knowledge, Skills & Abilities Preferred




Environmental Factors



Environmental Factors

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and other general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.


Travel Requirements

Travel Percent





Space for unique knowledge, skills, and abilities or to accentuate differences between jobs with same titles in different departments.